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Free Trial question

N3bULAN3bULA Posts: 3Subscriber

So I just started my 30 days free trial today, and I have 2 questions about it.

1. When I go under my account-subscriptions, there is nothing there, so I can't see on which plan I'm currently (I was under impression free trial is in Premium mode), and until when trial will last & when my first bill will come, there is also no cancellation option.

2. If my trial is in Premium, I should be able to watch videos, but I can only see samples, not entire videos.

Thank you!


  • dpbuckdpbuck Posts: 2,060Subscriber
  • Bart HansonBart Hanson Posts: 6,113Administrator, LeadPro
    @N3bULA Im not sure about what happened but your subscription did not go through. That is why you are only seeing the samples and why you don't have a subscriber badge here. Just go to subscribe here and try the process over again. Bart
  • N3bULAN3bULA Posts: 3Subscriber
    Thanks, it's working now!!!
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